Your employees, partners and clients are watching. Be sure to LEAD by example. Be humble, take responsibility for mistakes, and embrace opportunities with courage to create an atmosphere of security. A safe environment builds moral and encourages innovation that will clearly bring improved results and increased revenue. Use this acronym to LEAD your team:

L:  LISTEN: What are people saying about you as a leader and as a business? Get your people to be consciously aligned in their motives, attitudes, thoughts, behaviors and the words that they say to uphold your company commitment to core values, purpose and customer experience.

E:  EMPATHY: Every leader needs to put themselves in the shoes of those they lead. With empathy, a leader demonstrates genuine concern that will build trust. Stop to listen without the drive to fix the problem. Instead seek to understand their frustration, whether professional or personal. What structure and system do you have in place to express empathy that will get your team unstuck to get results? Take a stand as a leader with the right motives that will allow you to have a clear plan in place to bridge the generational gap for optimum performance.

A:  ACCOUNTABILITY: How do you support, encourage and manage talent growth and overall business performance? Get the right people in place for innovation and collaboration, then follow-through with accountability to ensure engagement, productivity, and retention for increased profitability.

D:  DEVELOPMENT: What is your strategy to create a responsible and thriving organization through corporate consciousness, personal training, and professional development? Eliminate conflict for increased performance, reduced stress and minimal frustration that will allow you and your people to LEAD for EXTRAORDINARY RESULTS.

For a dialogue to discuss an effective strategy for effective and efficient communication to lead your team, schedule a call with Kirsten at